I am sitting in the ipod shop, as once again my ipod is not playing the game. I had heard stories previously of others having issues after about a year but I had been lucky up until 6 mths ago. It started freezing and stopping by itself. I had just paid £50 2 months ago to get a replacement and there was only 1 mth left on the warranty so I had to get it sorted. They shouted my name and I got some rude twat who kept going about it having some sort of 'impact' which is why it was freezing. I told him I had not dropped it and he then started saying it could have been knocked in my bag, pocket etc. I repeated that this had not happened but what I really wanted to say was, 'listen hear you raggedy arse fool, this machine has not had any ' impact' as you call it. The friggin thing is not working properly so sort it out before I find somewhere ti shove it!’ He restored the soft wear and I leave still pissed off with the idiot. Now it’s back on the PC to load all 3000 songs back on! I feel an abusive email coming on………